Useful info

faq

Village opening dates

25 June 2020 - 02 November 2021

Insurance

Voucher COVID-19

Low season opening times

Opening times and services timetables may vary during the low season. For more information, contact us!


Reception opening hours and check-in and check-out times

The reception is open 24/7.

Check-in from 16:00 for all accommodation, or from 12:00 for the pitches.

Check-out by 10:00 for all accommodation, or by 12:00 for the pitches.

Please note that failure to respect departure times will result in an additional night being charged.


Online Check-in

The brand new Online Check-in service is active! It will allow you to speed up your entry into the structure and start your holiday immediately! To check in online before your arrival, follow the guided procedure at this link. You will receive a Check-in confirmation. Give it to our reception staff with an identity document!

If Online Check-in is not possible, registration will take place at the facility. So valid identity documents are required for each person. Please show your identity card at check-in, and if you're a non-EU citizen then please show your passport. Photos or copies of documents will not be accepted. Documents are required for minors too.

If you are travelling with your pet, please let us know at the time of booking and bring the relevant documents and vaccination certificates with you.


Reception services

You can contact the reception for the following services:

• Check-in and check-out
• Customer care (including telephone)
• Rental of bed linen, kitchen towels, bath towels, beach towels, cleaning kits, baby packs
• Luggage storage
• Lost property
• Reporting technical problems and maintenance
• Fax and photocopies
• Reservations for airport taxi service, at least 48 hours before the day of departure.
• Sale of public transport tickets
• Reservation and organisation service for transfers to the city centre
• Medical point




Rental supplements

At the reception you can rent:

• Set of double sheets and pillowcases (€8.00 per change)
• Set of single sheets and pillowcases (€4.00 per change)
• Towel set, one small and one medium (€4.00 per set)
• Kitchen towels, 1 medium tea towel and 1 small (€3.50 per set)
• Beach towel (€4.50 per change)
• Cleaning kit (€4.50 per kit)


Breakfast and half board

In addition to accommodation, we offer a breakfast service or half board service (breakfast and dinner) which is added to the room rate. The prices for adding breakfast or half board upon arrival at the hotel are below. If you book one of these options in advance when booking through the Human Company website, you will benefit from discounted prices.

*The service is not open during the low season.

Breakfast:
€9.90 per person per day for adults
€6.90 per person per day for children aged 3-11

Half board (breakfast and dinner):
€36.80 per person per day for adults
€19.80 per person per day for children aged 3-11


Water park opening dates

The swimming pools are open every day 10:00 - 18:00.

The swimming pool is exclusively for the use of guests staying in the village.

* the water park will be closed from October for the whole winter season


Entertainment

Entertainment activities run in the village every day from 23 April to 13 September.

For a detailed programme, please contact the reception or Infopoint, or write a message on the Fabulous Village Facebook page.


Transfers

The village offers a shuttle service to and from the Rome airports (Fiumicino and Ciampino), which must be booked at least 48 hours in advance using the relevant form, which can be requested by email at fabulous@humancompany.com.

The price varies: if you book at the set times, it will cost €35.00 for 1-2 people, then €8.00 for each additional person; after 21:30 a supplement of €10.00 per trip will apply.

If you wish to book the shuttle outside of the set times, it will cost €45.00 for 1 to 3 people, then €15.00 for each additional person; before 06:30 and after 21:30 a supplement of €10.00 per trip will apply.


How to get to Rome centre

To get to the city centre from the Village, you can take the 709 or 070 buses, getting off at EUR FERMI metro station (operating every day 06:30 - 23:30, departing every 20-25 minutes). The bus stop is about 200 metres from the campsite, exiting left (cross the road at the traffic lights). When you arrive at EUR FERMI, take the Metro B line (operating 06:00 - 23:30) to the city centre.

Alternatively, you can take bus 013(D) to CASAL BERNOCCHI train station (operating 06:30 - 20:00, departing every 20-25 minutes), using the bus stop at the supermarket about 1 km from the campsite (exiting right). Then from CASAL BERNOCCHI station, take the train to OSTIENSE/PIRAMIDE station (operating 06:00 - 23:30, departing every 15 minutes). From there you can take the Metro B line (operating 06:00 - 23:30) to the city centre.

To return to the village, just take the Metro B line in the LAURENTINA direction (operating 06:00 - 23:30) and get off at EUR FERMI station. EUR FERMI is the terminus of buses 070 and 709 (operating 06:30 - 23:30, departing every 20-25 minutes). You can take either of those buses and get off at the MALAFEDE bus stop, which is about 200 metres from our village.


Quiet hours

The village has quiet hours between 23:00 and 06:00. It is not possible to drive your car on site between those times: you will need to park your car at the car park at the entrance and reach your accommodation on foot during the quiet hours.


Pet friendly

Four-legged friends are allowed on the pitches and in the following accommodations up to 2: Giotto, Giotto Plus, Leonardo, Leonardo Plus, Botticelli, Botticelli Plus, Sweet Dreams tents, Eden, Greeny and Easy Access.

If pets are brought to the accommodation, an additional €70 payment is required at all accommodations for end-of-stay cleaning. For the pitches, there is no extra fee to bring your pet with you.

Inside the village there is a dog area!


Facilities for the disabled

For guests with physical impairments, there are two accommodations (mobile homes) which are more spacious inside and have an access ramp.

In addition, the swimming pool, reception, restaurant and Infopoint are equipped with easy access for wheelchair users.

In the central bathrooms there is a bathroom for the disabled.


WI-FI

Guaranteed coverage in the shopping areas.


Sport facilities and play areas

Inside the village there is a five-a-side football pitch, a volleyball court, two tennis courts, a mini golf course, a playground and a games room.


ATM

There is an ATM inside the village on the outside of the reception on the right.


Laundry

There is a self-service laundry room in the village with coin-operated washing machines and dryers.


Parking

Parking is free inside the village and in the spaces provided near the mobile homes.


Infopoint timetables and activities

The Infopoint is open from 09:00 - 13:00 and 16:30 - 22:00. Closed from September 2020 to March 2021.

You can contact the Infopoint for the following services:

• Tourist information about Rome and the surrounding area
• Safety deposit box rental
• Go-kart rental
• Tennis court reservations
• Five-a-side football pitch reservations
• Use of mini golf course


Restaurants opening hours

In the village you'll have access to a bar, pizzeria restaurant, take away service, pool bar and gelateria.

* Some restaurant services will be closed during the low season.

The opening times are as follows.

CENTRAL BAR
7:00 - 11:00 and 18:00 - 23:30
from October: closed

RESTAURANT
18:30 - 22:30
from October: closed

TAKE AWAY SERVICE
18:00 - 22:30
from October: 18:00 - 22:00

POOL BAR
11:00 - 18:00
from October: closed

GELATERIA
Opening soon


Market opening hours

The mini market is open from 23 April 2020 - 4 October. Closed from October 2020 to March 2021

Here are the opening times:
• Low season: 07:30-12:30 and 16:30-19:30
• High season: 07:30 - 13:00 and 16:30 - 20:00


Accommodation cleaning

Initial cleaning is included in the price. End-of-stay cleaning costs €40.

If pets stay at the accommodation, an additional end-of-stay cleaning fee of €70 is required.


Barbecues

Barbecues are permitted only using the gas stoves supplied with the accommodations that provide them. For more information, please check the details of each accommodation.


Info & reservations

+39 06 525 9354
fabulous@humancompany.com


Help us improve

Your opinion is very important to us. If you had a problem during your stay, please report it to the email address customercare@humancompany.com, we will reply as soon as possible.